Simple!

1. You enquire with us/ complete the form.

2. We get to designing your perfect box.

3. You have the final say and then it's set and forget.

4. You automate your emails to notify us whenever you sign a new client or want a gift box sent (including the recipients details).

5. That's it, we do the rest! We make and package the gift box, then post it directly to the recipient on your behalf.

6. You get to sit back and enjoy your clients sharing on social media, singing your praises and writing letters of thanks without having to lift a finger.

This all depends on what is included in your gift box and if you require branding/ customisation.

However, whatever monthly amount of gift boxes is agreed upon we will have made up and ready for posting as needed.

Absolutely not! You can send 1 gift box or 50+ and we would be delighted to help!

However, the more gift boxes you order/ send with us each month will mean we can get access to bulk discounts, which in turn means you do too when we send you your quote.

We require a 50% deposit to begin with to lock in your order, then we invoice your remaining balance at the end of each month.

Payment options available are PayPal, Visa, Mastercard, AMEX

Currently, we are using both AusPost and Sendle. We alternate between the 2 so we can ensure the best postage price for our client. Should you prefer 1 postal business over the other we can exclusively use them upon your request.

Please note that postage per gift box sent is not included in the gift box price (unless otherwise stated), this is an additional charge that gets added to your invoice at the exact rate we get charged per gift box sent (so as to not accidentally over or under charge you).

We understand mistakes happen and if you are able to pick this error up in time before we send the gift box, we can easily change the address.

Should you notice after the gift box has been dropped off to the postal service, we will do our best to communicate with them and redirect it, however, it is no longer in our control so cannot guarantee anything.

If the gift box gets delivered to the original wrong address provided we can arrange for another gift box to be sent to the new address ASAP. Keep in mind though you will be charged for both gift boxes and postage required.

At this stage we don't offer pick up. However, if you are local to Penrith and are wanting to distribute the gift boxes yourself. We can arrange a local delivery drop off for $20 per order each month.

When you commit to sending a set number of gift boxes each month, we’ll prepare and store them for that month at no extra cost.

However, if you’ve requested gift boxes to be made and then don’t provide the go-ahead to send them during that month, a $100 storage fee will apply for each additional month they remain in storage.